Privacy policy

1. Data controller

The controller of the data collected via the siragroup.be website is:

• SiraGroup
• N°6H avenue Pasteur, 1300 Wavre, Belgium
• Company number (CBE): 0629.927.106
• Email : infos@siragroup.be
• Phone : +32 492 66 56 27

2. Data collected

We collect only the data strictly necessary for the purposes described below:

• Identification data: last name, first name, role, company
• Contact data: email address, phone number
• Content of your message when getting in touch
• Technical data: IP address, browser type, pages visited (only for site security and proper operation)

3. Purposes & legal bases

• Responding to your contact requests — Basis: legitimate interest (art. 6.1.f GDPR) or performance of pre-contractual measures (art. 6.1.b).
• Performing a consulting engagement — Basis: performance of the contract (art. 6.1.b GDPR).
• Compliance with legal and accounting obligations — Basis: legal obligation (art. 6.1.c GDPR).
• Site security & fraud prevention — Basis: legitimate interest (art. 6.1.f GDPR).

4. Recipients of the data

Your data is processed by SiraGroup and, where applicable, by its technical processors acting on instructions (site host, email delivery provider). No data is transferred or sold to third parties for commercial purposes.

5. Transfers outside the EU

Your data is in principle processed within the European Economic Area. Any transfer outside the EU (for example via a hosting provider) is framed by the appropriate safeguards provided for by the GDPR (European Commission Standard Contractual Clauses).

6. Retention period

• Data from contact requests: 3 years from the last contact
• Contractual & client data: duration of the relationship + 10 years (Belgian accounting and tax obligations)
• Technical data / logs: 12 months maximum

7. Your rights

In accordance with articles 15 to 22 of the GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure ('right to be forgotten')
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw your consent at any time, where processing is based on it

To exercise these rights, contact us at infos@siragroup.be, enclosing proof of identity. You will receive a response within one month.

You also have the right to lodge a complaint with the Belgian Data Protection Authority: www.autoriteprotectiondonnees.be — Rue de la Presse 35, 1000 Brussels.

8. Cookies

The siragroup.be website does not use analytics or advertising cookies. Only cookies strictly necessary for the site's operation may be set; they do not require prior consent. If analytics or third-party cookies are added in the future, a consent banner compliant with the ePrivacy directive will be put in place.

9. Security

SiraGroup implements appropriate technical and organisational measures to guarantee the security, confidentiality and integrity of your data (encryption of exchanges, access control, backups).

10. Changes

This policy may evolve to reflect legal or technical changes. The applicable version is the one published on the site at the date of your consultation.